Roadside assistance is on-the-spot help for a car that has broken down or can't be driven safely — a flat battery, a flat tyre, an empty fuel tank, a lockout, or a fault that needs a tow. Instead of finding a garage yourself, a technician comes to your location and either fixes the problem there or moves the car to where it can be repaired. With QARO it's pay-per-use and starts at AED 100, dispatched 24/7.
What it typically includes
- Jump-start for a flat battery, or a full battery replacement.
- Tyre help — puncture repair or fitting your spare/new tyre.
- Fuel delivery when you've run out of petrol or diesel.
- Lockout entry when the keys are locked inside.
- Towing to a garage when the car can't be driven.
How on-demand roadside assistance works
- You open the app and choose the help you need (or describe the problem).
- You see a fixed, VAT-inclusive price before you confirm.
- The nearest technician is dispatched and you track them live to your location.
- They fix it on the spot or tow the car, and you pay cashless in the app.
Membership vs. pay-per-use
Traditional cover is an annual membership you pay whether or not you use it. On-demand roadside assistance is pay-per-use — you only pay when something goes wrong, with the price shown up front. For drivers who break down rarely, that's usually cheaper and removes the guesswork of "is this covered?"
Why it matters in the UAE
Extreme heat is hard on batteries and tyres, and motorway breakdowns can be dangerous in high temperatures. Fast, 24/7 help that comes to you means you're not stranded on a hot hard shoulder waiting.
Get roadside assistance
Book the exact help you need (from AED 100) in the QARO app and track your technician in real time.